Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We ship same business day if possible. We only ship first class and above so your order should never take more than 3 days after shipped.
Click on my account at the top of the page.
You will receive a tracking number via email when your order ships. You also should be able to track your order in your account page.
We only ship to the US.
Our goal is to only use 1 package if possible.
If you need to swap an item
Returns and Exchanges
Our refunds and returns policy can be found here.
Oops it has happened. Simply contact us for a replacement!
Oops this has happened also because the carriers are not so gentle. Again, contact us for a refund/replacement.
1254 Old Leechburg Road, Pittsburgh, PA 15239.
Use our contact form or email us at sales@rc-outlet.com.
If it has not shipped yet, please contact us right away.
We have made this arrangement before, simply contact us.